How do you select product for your collections?
When we’re looking for a new product we take into account a huge range of factors. Firstly, we’re looking for an ethical source, of course. But we’re also looking for excellent designs, excellent quality craftsmanship, and a price that will work for both the supplier and shoppers here in the UK. We research upcoming trends in the specific market, regardless of whether it’s food, homeware, gifts, or fashion, and investigate previous sales performance of similar products and feedback from the public to make sure that the item is what people want. Once all of this has been worked through, we should have a wonderful product that’s ethically made, fair trade, stylish, and desirable.
How do you know that all your suppliers adhere to fair trade principles?
We’ve been collaborating with most of our suppliers for many years, and we feel like we know them through and through. But still – it’s important to take a step back and regularly check that both Traidcraft and our suppliers keep adhering to fair trade principles. This verification is provided by the process of Fairtrade certification (mostly our food and drink items) or WFTO membership (this relates mostly to our handmade items). When we work with newer suppliers we always ask them to provide documented evidence of their adherence to fair trade principles, and we ask all of our direct suppliers (new and old) to check they comply with our fair trade principles on a rolling basis.
You can read about the individual artisan groups who make and grow our products on each product page. Just flick to the story tab!
How much do the artisans get paid?
This varies from product to product, and the whole process is tailored – never generalised. The fair trade partners we buy from work with their artisans to understand the cost of making a product, the expenses they incur along the way, and then calculate fair wage rates from this. This means that everyone is paid what they should be being paid, and are given the full attention they deserve.
Why do you sell products made from leather and silk?
We see the heritage in these materials. They’ve been used for centuries by artisans to support their livelihoods and their families. Their inherited skills are centred on the crafting of leather and silk, and there’s a huge market for these sorts of products in the UK. People might choose leather and silk because they’re natural, tactile, or because they can last for decades. Accessories made with these materials can become heirloom items, keeping memories alive while fighting against a world of fast-fashion and mass-consumerism.
In stocking products made with silk and leather we’re connecting artisans to people that want what they’re making. All of our leather and silk products are ethically made, fair trade, and have been crafted by human hands.
Are any of your products tested on animals?
Nope. Whenever we look to stock a new cosmetic, we make sure that it’s ethically sourced, never tested on animals, and that it’s made by hand too. We do these checks with every cosmetic we consider, so you can be sure that whichever balm, cream, or lotion you’re using is as ethically made as can be.
Where might I find nutritional information on your food and drink?
Regulation requires food companies in the EU to provide clear, comprehensible and legible food information, in areas such as allergens, nutrition, origin and storage. You can find this information in the details tab on each product page, or if you have a really specific question, feel free to call our Customer Experience Team on 0191 491 0855.
Does Traidcraft actively campaign on fair trade issues?
Yes! You can read about our pioneering efforts on Our Story page.
What do your product roundels mean?
We're glad you asked! Discover all about our product roundels here.