1.1 The content of this website is the sole property of Traidcraft Plc ("Traidcraft"). All intellectual property rights existing in this website (including, but not limited to, any copyright and design right) belong exclusively to Traidcraft.

1.2 TRAIDCRAFT is a registered trademark of the Traidcraft Foundation. Any other trademarks, registered or otherwise, remain the property of the appropriate trademark owner, including Traidcraft and the Traidcraft Exchange.

1.3 Aside from as laid out in these Terms of Use, all rights are strictly reserved.


2.1 You may download pages of this website to a local disk or other storage media and you may print off extracts of this site and share both within your organisation strictly on the basis that you do not do so for profit and on the condition that Traidcraft’s copyright notice is preserved at all times. Reproduction of part or all of the contents of this website in any form is prohibited unless for personal use.

2.2 Traidcraft’s copyright notice must remain on all reproductions of material downloaded from this site and must be visible on all extracts printed. None of the content of this website may be copied or otherwise incorporated into or stored on any other website, electronic retrieval system, publication or other work in any form whatsoever. You may not frame any part of this website and Traidcraft consents only to links to the home page of this website.


3.1 All orders received are accepted strictly on the basis of our Terms of Sale and the display of products on this website is not and should not be interpreted as an offer for sale. Information on our after-sales service can be found in our Returns Policy. Information on how to cancel orders can be found in the Terms of Sale. If your credit card is used fraudulently to purchase goods from this website, please contact us urgently at help@traidcraft.co.uk.

3.2 For the avoidance of doubt, nothing in these terms shall confer on any third party any benefit or the right to enforce any term or terms. Unless a contrary intention is expressed, nothing in this website shall be deemed to create a binding contract between Traidcraft and any users of the website.


4.1 Traidcraft shall not be liable for any loss or damage arising out of the use of any of the information on this website. Whilst Traidcraft has taken every care to ensure that the information on this website is accurate and up to date, no warranties express or implied are given as to the accuracy of the information contained on the website. No action should be taken or omitted in reliance on any information or advice placed on the website. In particular, Traidcraft accepts no liability for any product descriptions or photographic representations and users are advised to make enquiries with Traidcraft if they have any specific requirements.

4.2 Whilst every effort has been made to ensure that this website is virus free, we recommend that you take precautions against infection. Traidcraft cannot accept any liability for damage sustained as a result of the transmission of viruses, worms, trojans or any other malicious content.

4.3 These exclusions of liability shall not apply in respect of death or personal injury caused by the negligence of, or the breach of these Terms of Use or the Terms of Sale by, Traidcraft or any of its employees or agents. Nothing in these Terms of Use is intended to limit any rights you may have as a consumer under applicable local law or other statutory rights that may not be excluded.


5.1 Unless otherwise specified, the materials on this website are directed at and are intended solely for use by those accessing the website from the United Kingdom mainland. Traidcraft makes no representation or warranty that any product, service or information referred to or contained in this website is appropriate for use in other locations or jurisdictions. Those who choose to access this site from other locations or jurisdictions are responsible for compliance with any applicable local laws.

5.2 These Terms of Use shall be construed in accordance with and governed by English law.


6. Tales of the Tea Competition entry is via a tweet or Facebook post, comment or picture (self-tea) posted to the official Traidcraft Facebook or Twitter page using the hashtag #talesofthetea. Two winners, our favourite picture (self-tea) tagged with #talesofthetea and our favourite post or tweet with a tea preference, ritual, story or drinking habit tagged with #talesofthetea, will be picked from all entries received and will each win a fair trade hamper containing a box of each variety of Traidcraft tea, a pack of Double Chocolate, Stem Ginger and Chewy Fruit & Oat cookies, a jar of Liberation peanut butter and a jar of Traidcraft Organic Strawberry Jam. Traidcraft tea-lection prize of a month's supply of tea is equal to one box of your stated favourite Traidcraft tea. Closing Date for all entries is 21st November 2014. The competition is in no way sponsored, endorsed or administered by, or associated with, Facebook or Twitter.


7.1 If any provision of these Terms of Use shall be deemed unenforceable or invalid then that provision shall be deemed severable from the remaining terms and those remaining terms shall be valid and enforceable to the fullest extent permitted by law.

7.2 Any information acquired by Traidcraft through your use of this website will be processed in accordance with the Data Protection Act 1998 and any associated regulations, codes of practice and subsequent Acts of Parliament. You should be aware that, because of the global nature of the internet, your personal data is likely to be temporarily stored in jurisdictions beyond the EEA whilst in transmission. For further details please see our Privacy Policy.

7.3 “Traidcraft” is a trading name of Traidcraft Plc, a public limited company operating in England & Wales under CRN 01333367. Documents may be served on Traidcraft at:

Traidcraft Plc
Kingsway North
Tyne & Wear
NE11 0NE
United Kingdom

If you require any further information, please contact us at info@traidcraft.co.uk.

VAT Numbers:
Traidcraft plc 302 6165 96
Traidcraft Exchange 605 3058 70

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