Welcome! Delivery is free on all orders over £40* and all other orders will be charged at the rates detailed below.

Standard Delivery is £2.50 on orders up to £39.99 and free on orders £40 and over to any UK mainland and Northern Ireland address. For fair traders/credit customers, delivery is free on orders over £40 at discounted prices, orders of less will incur a £4.99 delivery charge.

Our delivery carrier is DPD. They will send you regular SMS/email^ to update you about your delivery. You are able to track your parcel throughout its journey & will benefit from a one hour delivery window. You will also have the ability to amend your delivery date, leave in a safe place if no one is home to accept the delivery – putting you in full control of your deliveries.

Please note for lighter parcels, those under 2kg are sent via Royal Mail. Delivery usually takes 5-7 working days. If you have not received your goods within 8 working days of placing your order, please contact our Customer Service team on 0191 491 0855, email help@traidcraft.co.uk or use our online contact form.

To help we have created a guide of when you can expect to receive your delivery. Please note this is the maximum time frame between orders & deliveries DPD deliveries only. We will always try to get your deliveries to you as quickly as possible. 

Orders placed by 3pm   Will be received no later than 
 Monday  Thursday
 Tuesday  Friday
 Wednesday  Monday **
 Thursday  Tuesday
 Friday  Wednesday
 Saturday  Thursday
 Sunday  Thursday

**Please allow an extra day for deliveries when ordering over a Bank Holiday 

Express Delivery is available for those occasions where you need your parcel sooner, an additional £7.50 will be added to your order & we will ensure you get your delivery the next working day. Express delivery is available to most UK mainland addresses Monday - Friday for orders placed before 12:30pm. Unfortunately express delivery cannot be guaranteed in certain areas, these include Northern Ireland, Isle of Man and the Scottish Highlands and Islands.

*Wholesale/Retail customers delivery is free on orders £150 and above at wholesale prices (ex. VAT).
- Orders for less than £150 at wholesale prices (ex. VAT) carriage will be charged at £12.50 (ex. VAT). This will be added to the order invoice.
Express and next day deliveries will be charged at an additional £6.25 (ex. VAT) per order.
- Freight costs will be added to ALL overseas orders (including to the Channel Islands and Eire).


Our delivery carrier is DPD. They will send you regular SMS/email^ to update you about your delivery. You are able to track your parcel throughout its journey & will benefit from a one hour delivery window. You will also have the ability to amend your delivery date, leave in a safe place if no one is home to accept the delivery – putting you in full control of your deliveries.

Unfortunately we are unable to deliver to anywhere outside of the UK, such as the Channel Islands or Eire (except for retail/wholesale customers, as specified above).

Thank you for shopping with Traidcraft.

^ Please note you will need to provide Traidcraft with your mobile and/or email address to benefit from this service. 

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