Our online Help section is available to show you useful information, find products, make an order and also step by step guides on how to use shop by code, shop by page and adding new addresses to your account.
If you're still not able to resolve your problem, we're here for you! We want to make your online shopping experience as easy as possible. Our friendly Customer Service team are keen to help, and welcome any comments you have. Please contact us by calling 0845 330 8900, emailing help@traidcraft.co.uk, or writing to us at the following address:
Traidcraft Plc
Kingsway
Gateshead
Tyne and Wear
NE11 0NE
Our Office Hours
Monday to Thursday 8am - 8pm
Friday 8am - 6pm
Saturday 9am - 2pm
Outside of these hours, an answering machine is available.
Or, use the form below to send us a message
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2012 Traidcraft | Fighting poverty through trade